Propane was previously used as an emergency heating method, but now more households use propane to heat their homes during the year's colder months. According to the United States Energy Information Administration, over 6 million households nationwide use it as their primary heating fuel. Finding the right propane company ensures your home stays comfortable throughout the year.

1. Services Offered

Companies offer various services, so it's crucial to ask what services they provide or check out their website. Ensure you work with a company that offers tank installation to ensure you're not stuck trying to install the tank yourself. It would help if you also asked whether the company specializes in residential or commercial services. Some companies only offer one or the other. Ideally, it would help if you worked with a company offering both to meet all your propane needs.

2. Delivery Services

Search for a company known for offering delivery services. Delivery services are often available on a schedule to ensure you have all the propane you need. It's common for a propane company to offer additional deliveries outside the scheduled delivery. This convenient service ensures you won't have to suddenly run to the store during an emergency to ensure your family is warm and cozy.

3. Reliability

Check online reviews to determine if a company is reliable. You don't want to set up a delivery schedule, only to have to purchase propane elsewhere because your delivery guy was a no-show. Typically, customers leave a negative review to forewarn potential customers about unreliable companies and keep them from being misled. You can also schedule a few deliveries before you urgently need propane to ensure a company is reliable before you sign a contract with them.

4. Strong Customer Service

Always work with a company that offers exceptional customer service. Customer service representatives should be aware of the company's services, respectful, and knowledgeable about current prices. Contact the company and ask them a few questions about their services to determine whether they have friendly customer service. Companies with friendly customer service won't give you a headache if there's a problem or you have questions.

We understand the importance of having propane when you need it to keep your family warm, your business running, or just for recreational purposes. We offer tank installation and delivery services to make using propane as stress-free as possible. Contact Arrow Propane today to learn more.